| FAQ
| | Transfer On-Hook - Transfering calls by placing the receiver on-hook for CallManager | |
Transfer on-hook allows to transfer a call which is on hold immediately to the currently active line. This feature is especially important for assistants in a Cisco CallManager environment to speed up the work-flow.
Transfer on-hook is supported in the AND Phone Group Module. | |
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ANDTEK Communications Applications Solutions
As Cisco Technology Development Partner, ANDTEK specializes in delivering applications enabling you to fully leverage your communications network. ANDTEK unified communications applications offer you a wide range of powerful and effective network applications for IP phone and client software for various operating systems, like Windows (including Vista), Mac OS X and Linux.
Applications for voice recorder, tannoy systems, manager/assistant services, presence, directory integration (e.g. LDAP, AD, SQL, ASCII, CSV,...), conferencing, security and CTI are available on a centrally managed AND Phone Application Server (APAS) computer.
Key considerations:
Some key considerations when implemention additional services in your unified communications network:
- Scalability: make sure that applications work even with your future growth in mind
- Support: make sure that you get support before you need it
- Administration: complex systems need simple administration front-ends
- Cost: make sure that the total solution is cost effective - don't forget installation, maintenance, updates, ...
If you have any questions feel free to contact us and we discuss your requirements in detail.
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